The Symantec Endpoint Protection 12.x: Manage and Administer course is designed for the network, IT security, and systems administration professional tasked with implementing and monitoring virus and spyware protection, zero-day protection, and network threat protection solutions. This training covers how to create and implement the client firewall, intrusion prevention, application and device control, host integrity and behavioral protection policies that guard the enterprise from viruses and hackers.

Course Description

  • Design basic architectures.
  • Describe the components that make up the Symantec Endpoint Protection 12.1 infrastructure.
  • Possess in-depth knowledge of the Symantec Endpoint Protection Manager console and menus.
  • Deploy software packages to new systems and update Symantec Endpoint Protection on existing clients.
  • Verify Symantec Endpoint Protection clients are online and functional.
  • Respond to Symantec Endpoint Protection client messages and apply a solution accordingly.
  • Create Symantec Endpoint Protection policies based on a specified design.
  • Prepare for, install and configure the Symantec Endpoint Protection Manager and client software.
  • Explain the process to upgrade a Symantec Endpoint Protection Manager and client.
  • Manage clients through groups/locations.
  • SEP policies configuration (AV, PFW, HIPS, Application and Device control, Exceptions)
  • Manage and apply policies such as Virus and Spyware Protection policies, Firewall policies, Intrusion Prevention policies, Application and Device Control policies, LiveUpdate policies, and Centralized Exception policies.
  • Use reports and logs to identify security problems and monitor status and security events.
  • Update products and content.
  • Explain the options for updating clients.
  • Explain how communication works between clients, manager and the console and configure clients to communicate properly.
  • Integrate with Active Directory or LDAP.
  • Manage the embedded or Microsoft SQL Symantec Endpoint Protection Manager database settings.
  • Have a basic knowledge of Symantec Endpoint Protection replication, load balancing, and failover.
  • Basic troubleshooting for Symantec Endpoint Protection.
  • Aware of the Symantec Endpoint Protection support tools including Power Eraser.
  • Activate the product with the appropriate license or serial number.
  • Create and Manage Administrator Accounts in the Symantec Endpoint Protection Manager Console.
  • Have a basic knowledge of Symantec Endpoint Protection domains.
  • Distinguish between client-mode and user-mode.
  • Design complex architectures (e.g., large sites with low bandwidth and multiple data centers).
  • Interpret the results of reports and determine the action to take to remediate the situation.
  • Use unmanaged detector feature.
  • Configure Symantec Endpoint Protection replication, load balancing, and failover.
  • Configure and implement Symantec Endpoint Protection domains.
  • Perform basic disaster recovery planning and implementation.
  • Enable debugging and gather logs for technical support use.
  • Group Update Provider (GUP) and Live Update Administrator (LUA)
  • SEP dashboard, reports and log analysis, AV compliance
  • Virus Incident management, Handling Virus outbreak scenario